Privacy & Data Protection

Privacy by design.

Brilliance One is built around responsible data handling, customer trust, and security-first architecture. This policy explains how we collect, use, protect, and process information across our website, services, and platform.

Last Updated: October 14, 2025

GDPR Aligned HIPAA-ready
01. Information Collection

We collect information to provide and protect the service.

Brilliance One may collect information directly provided by users, customers, or visitors, as well as limited technical information needed to operate, secure, improve, and support our services.

Information You Provide

We may collect information submitted during consultations, account registration, support requests, service purchases, onboarding, or platform use. Payment data is not stored directly by Brilliance One and may be handled through PCI-compliant payment providers.

Technical & Usage Information

We may process technical information such as IP address, browser type, device information, session activity, logs, and performance data to maintain security, troubleshoot issues, improve reliability, and understand platform performance.

02. Data Use

We use data for service delivery, security, and support.

Data usage is limited to purposes such as providing the platform, managing accounts, supporting customers, improving performance, protecting systems, sending service notices, enforcing policies, and meeting applicable legal or contractual obligations.

Brilliance One does not sell customer data.

Access to customer information is limited to authorized personnel or service providers with a legitimate business need and appropriate confidentiality or contractual obligations.

03. Customer-Controlled Data

Customer data remains customer-controlled.

As a service provider, Brilliance One may host and process data that our customers control. We do not use customer-controlled client data for our own marketing purposes, and we do not claim ownership of customer-controlled data submitted to the platform.

Customer Ownership Service Provider Role Purpose-Limited Processing
04. Security Safeguards

Built with security-first controls.

Brilliance One uses administrative, technical, and organizational safeguards designed to protect data and reduce unauthorized access, misuse, loss, or disclosure.

  • Encryption and secure transport where applicable
  • Role-based access control and permission structures
  • Dedicated database architecture options
  • Monitoring, logging, and security-focused review patterns
Rights & Governance

Your privacy rights matter.

Depending on your location and relationship with Brilliance One, you may have rights to access, correct, delete, restrict, object to, or request portability of certain personal information. We review privacy requests according to applicable law, customer agreements, identity verification, and operational requirements.

Privacy Oversight

Questions about privacy or data protection?

Contact us through the channels below for privacy questions, data protection requests, or support related to this Privacy Policy.

Official Presence

Brilliance One
1013 Fuller St SW
Cullman, AL 35055

Privacy Inquiries

Email: sales@brillianceone.com

Phone: 256-258-8593

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