Brilliance One Users

Manage identity. Control access.

Manage users, roles, permissions, security access, profiles, dashboards, account relationships, and workspace responsibilities from one connected platform.

Brilliance One Users connects identity with the accounts, departments, modules, permissions, communication preferences, and operational responsibilities that determine how each person works inside the system.

Explore Users View Identity Controls
Users • Roles • Permissions • Profiles • Access
Brilliance One user and access management

Identity & Access

User management connected to business responsibility.

Manage people who interact with Brilliance One while connecting their identity to roles, permissions, accounts, departments, modules, dashboards, and operational responsibilities.

Identity

Protected User Accounts

Use modern authentication and credential-protection controls while governing user access through roles and permissions.

Pricing

No Per-User Pricing

Add authorized users without increasing the subscription simply because another user account is needed.

Experience

Role-Aware Workspaces

Use permissions, responsibilities, dashboards, and supported preferences to shape the experience appropriate for each type of user.

User Types

More than employee logins.

Brilliance One can represent different people and relationship types according to how they interact with the organization and platform.

Employees Connect workforce identity with HR, scheduling, projects, training, permissions, and other internal workflows.
Customers Provide supported customer or portal access tied back to the appropriate account relationship.
Vendors Associate vendors and suppliers with appropriate business records and access where enabled.
Contractors Give external workers appropriate access without treating them as full internal administrators.
Partners Connect partner identities with the account, collaboration, or operational workflows they participate in.
Administrators Assign deeper configuration and security responsibilities to authorized platform administrators.

Roles

Define what responsibility looks like.

Roles can group common access and operational responsibilities so users with similar jobs do not need every permission configured individually.

  • Administrative roles
  • Manager roles
  • Employee roles
  • Department roles
  • Customer access roles
  • Vendor or partner roles
  • Module-specific responsibilities
  • Custom organizational roles

Role-Based Access

Configure responsibility once. Apply it consistently.

Role-based access can simplify administration when multiple users need similar module, record, action, and workflow permissions.

Permissions

Control what each user can do.

Permissions provide more specific control over which modules, records, actions, and administrative functions are available to authenticated users.

Modules

Module Access

Control which supported Brilliance One modules are available to the user or role.

Actions

Operational Permissions

Limit appropriate create, update, administrative, approval, or other supported actions according to responsibility.

Data

Visibility Controls

Apply supported access rules to help restrict sensitive or specialized business information to appropriate users.

Account-Linked Identity

Keep the login connected to the real relationship.

User identity can connect back to customer, vendor, supplier, employee, contractor, partner, and other relationship records so access retains business context.

  • Customer accounts
  • Vendor accounts
  • Supplier relationships
  • Employee records
  • Contractor relationships
  • Partner organizations
  • Departments
  • Related contacts

Relationship Context

A user record should not exist without understanding who the person represents.

Linking identity with the underlying account or workforce relationship can make permissions, portal access, communication, and operational history easier to understand.

Profiles

Give each user an appropriate identity inside the platform.

User profiles can provide the contact, role, department, organization, and presentation information needed across supported internal and external experiences.

Display Identity

Maintain supported name, title, role, and other presentation information.

Contact Details

Associate appropriate email, phone, address, or other communication information.

Organization

Connect users with the company, account, department, or team they represent.

Role Context

Represent the user's responsibilities and access within the platform.

Preferences

Maintain supported user-specific presentation or communication preferences.

Connected History

Associate appropriate user activity with broader business workflows and records.

User Experience

Show users what matters to their role.

Supported dashboards and workspace experiences can reflect the user's permissions, responsibilities, account relationship, branding, and available modules.

  • Role-aware dashboards
  • Module visibility
  • Operational responsibilities
  • Account context
  • Organization branding
  • Supported layout preferences
  • Relevant navigation
  • Permission-aware content

Focused Experience

Different responsibilities do not require identical dashboards.

Role-aware experiences can help reduce unnecessary complexity by emphasizing the modules and information relevant to the user's responsibilities.

Access Lifecycle

Access should change when responsibility changes.

1

Provision

Create the user identity, establish the appropriate relationship, and assign initial roles and permissions.

2

Maintain

Adjust roles, permissions, profiles, departments, modules, and responsibilities as the user's relationship changes.

3

Remove or Restrict

Disable, restrict, or change access when the user no longer requires the same platform privileges.

Authentication

Protect the identity behind the account.

User accounts rely on the shared Brilliance One security foundation for supported authentication, credential, session, and access controls.

Credentials

Password Protection

Use modern password-hashing controls to help protect stored credential material.

Multi-Factor

Additional Verification

Where enabled, supported multi-factor authentication can add another verification step to the login process.

Sessions

Ongoing Access Controls

Session validation, expiration, account controls, and other supported protections can help reduce unauthorized ongoing access.

No Per-User Pricing

Add users without adding seat licenses.

Brilliance One uses platform and module pricing rather than charging an additional subscription simply because another authorized user account is created.

View Pricing Build an Estimate

Identity Controls

Identity connects access, relationships, and responsibility.

User records become more useful when identity is connected to accounts, roles, departments, dashboards, communication preferences, module access, and operational history.

Security

Role-Based Access

Configure supported module access, action permissions, data visibility, and administrative responsibilities using the broader platform access model.

Relationships

Account-Linked Identity

Connect customers, vendors, suppliers, employees, contractors, and partners with the appropriate central relationship records.

Experience

Responsive Workspaces

Provide supported profiles and dashboards through interfaces designed to remain usable across desktop, tablet, and mobile experiences.

Monitoring

Credential Exposure Awareness

Where configured, supported breach-monitoring workflows can provide additional context when user credential information appears in known exposure data.

Connected Platform

User identity participates throughout the system.

Users can provide identity and access context across Brilliance One HR, Accounts, Projects, Communications, Scheduling, Courses, Security, and other operational workflows.

Accounts

Associate user identity with customers, vendors, partners, organizations, and other relationship records.

Human Resources

Connect employee records with appropriate platform identity, roles, permissions, and workspace responsibilities.

Projects

Use identity and responsibility information when assigning project work and tracking operational activity.

Scheduling

Associate appropriate users and employees with scheduling availability, appointments, and service responsibilities where configured.

Courses

Connect user or employee identity with appropriate training participation, completion, and learning history.

Security

Apply authentication, permissions, security groups, sessions, and other access controls around each platform identity.

Access Governance

User access should be reviewed over time.

Organizations should periodically review users, roles, permissions, administrative privileges, and account relationships to ensure access still reflects current responsibilities.

  • Active users
  • Role assignments
  • Administrative privileges
  • Module access
  • Department changes
  • Employment changes
  • External-user access
  • Disabled or inactive accounts

Least Necessary Access

Access should follow responsibility, not permanence.

Brilliance One provides identity and access controls, while organizations remain responsible for determining appropriate user access and reviewing those decisions as roles and relationships change.

Brilliance One Core

Users are part of the Core foundation.

Brilliance One Core provides the shared identity, authentication, permissions, security, settings, communications, automation, and platform services used by users throughout the system.

Core Workspace

Workspace modules. The shared foundation of Brilliance One.

Manage the core relationship, communication, automation, security, administration, and user capabilities that support the rest of your Brilliance One workspace.

Accounts

Accounts

Centralize customers, leads, vendors, partners, organizations, and contacts in one connected relationship record with communication history, activity, documents, tasks, financial context, and operational workflows.

Learn about Accounts

Automations

Automations

Build repeatable workflows that handle routine follow-up, trigger communications, apply actions, and move work forward based on defined business events and timing.

Learn about Automations

Addresses

Addresses

Store and organize physical locations for customers, vendors, facilities, offices, service locations, and other business relationships so address data stays connected to the records and workflows that use it.

Learn about Addresses

Communications

Communications

Manage email, SMS, MMS, replies, templates, campaigns, delivery activity, and communication history while keeping conversations connected to the customers, contacts, and workflows behind them.

Learn about Communications

Security

Security

Protect business and customer data with authentication, role-based permissions, security groups, controlled access, audit visibility, privacy-oriented controls, and security practices that extend across the Brilliance One platform.

Learn about Security

Settings

Settings

Configure organization-wide preferences, branding, defaults, system behavior, connected services, and other administrative options that shape how Brilliance One works across your business.

Learn about Settings

Tools

Tools

Access practical utilities for imports, exports, validation, data management, operational cleanup, and other administrative workflows that help teams maintain accurate information and work more efficiently.

Learn about Tools

Users

Users

Manage user identities, roles, permissions, security access, and workspace responsibilities so each person can access the Brilliance One capabilities and information appropriate to their role.

Learn about Users

Brilliance One Users

Connect the identity. Control the access.

Manage employees, customers, vendors, contractors, partners, roles, permissions, dashboards, profiles, authentication, and account-linked access without introducing traditional per-user subscription pricing.

Build an Estimate Discuss Brilliance One

Brilliance One • Users • Identity • Roles • Permissions • Access