Random Drug Testing Software for NEMT, Transportation & More

Why Random Drug Testing Matters

In Non-Emergency Medical Transportation (NEMT), safety is everything. Your drivers may not handle emergencies, but they transport vulnerable passengers—often patients heading to critical appointments.

Protect passengers and staff. Random testing ensures every driver is fit for duty.
Stay compliant. Many states and insurers require ongoing drug and alcohol screening.
Build trust. Demonstrate to regulators, partners, and riders that you operate a zero-tolerance fleet.

How Brilliance One Automates the Process

Brilliance One isn't just a CRM - it's a compliance-grade operational platform designed to:

Effortless Random Selection: Our system stores your entire driver roster and automatically chooses individuals for testing at truly random intervals with no spreadsheets, no bias, no repeats until the cycle completes.
Real-Time Notifications: Managers receive instant alerts when it's time for the next round. Drivers can be notified by email or SMS, eliminating delays and excuses.
Complete Chain-of-Custody Tracking: Record every step from selection to test results in a secure, time-stamped log that satisfies HIPAA and DOT requirements.
Integrated Compliance Tools
- Built-in reminders for state and federal regulations.
- Custom frequency settings (monthly, quarterly, or your own schedule).
- Audit-ready reports for regulators, insurers, and accreditation agencies.

Schedule a Consultation

Fill out the form, and a member of our team will reach out for a preliminary discovery call!

Benefits for Businesses and Agencies

By centralizing randomization within Brilliance One, organizations gain:

Trust & Transparency: Legally defensible randomization that holds up in audits, inspections, or court proceedings.
Cost & Operational Efficiency: Reduce reliance on external platforms, integrations, or per-test fees.
Regulatory Confidence: HIPAA-compliant records, customizable dashboards, and secure, role-based access.
Integration with Your Business: Unlike standalone testing platforms, Brilliance One embeds randomization into your overall operational workflow, connecting HR, safety, compliance, and administration into a single system.

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Beyond Basic Testing

Result Management & Sharing: Upload lab results, attach documentation, and share status securely with managers, business partners, or inspectors. Optional passenger-facing proof of driver clearance helps you market a "Clean Fleet" promise.
Multi-Location & Multi-Fleet Support: Perfect for organizations operating across counties or states. Centralize testing data while allowing local oversight.
Driver History at a Glance: View individual driver profiles with full test history to spot patterns or trigger follow-up actions.
Flexible Integration: Connect with your HR, payroll, or scheduling systems so updates happen once and flow everywhere.

Competitive Advantages

Feature	Other Providers	Brilliance One
Randomized driver selection
Unlimited groups for testing
HIPAA & DOT compliance
Driver result portal
Tracking of all drugs	Limited
NEMT-specific workflows	Rare
Unlimited users for no additional cost
Full CRM integration

Deliver Safety and Peace of Mind

Random drug testing isn't just a requirement; it's a promise to passengers, families, and healthcare partners that every ride is safe and professional.

Ready to simplify compliance and protect your reputation?

Industries that Benefit Most from Random Drug Testing

Random drug testing isn't just for transportation companies. Any organization where safety, compliance, or public trust is critical can protect employees and customers with Brilliance One's automated testing tools.

Ideal Business Types

Non-Emergency Medical Transportation (NEMT): Passenger safety and HIPAA compliance are non-negotiable.
Healthcare & Home Health Agencies: Nurses, caregivers, and staff working with vulnerable patients.
Logistics & Freight: CDL drivers and warehouse crews where DOT regulations apply.
Public Transit & School Transportation: Bus drivers and support teams carrying children or large groups.
Construction & Heavy Equipment: Job sites where impaired operation could cause serious injury.
Manufacturing & Warehousing: Environments with machinery, forklifts, or hazardous materials.
Security & Law Enforcement Contractors: Guard services, private security, and detention transport.
Hospitality & Event Services: Large venues and staffing agencies seeking a drug-free workforce.

Brilliance One makes it easy to schedule, track, and document testing for any of these industries whether you manage a single location or multiple sites across states.

HIPAA Compliant
Drug Testing

Why Businesses Choose Brilliance One?

All-Industry Expertise

Whether you're a healthcare practice, law firm, SaaS platform, or local shop, we go beyond generic tactics. We get to know your business inside and out, so we can target the exact search terms that bring in your ideal customers.

Choose The Modules Your Business Needs

Every business is different, which is why Brilliance One is built on a modular system. Instead of paying for a one-size-fits-all solution, you can select only the modules that your business needs and seamlessly add more as you grow. This ensures you get a powerful, tailored system that works exactly the way you do.

Easy To Use System - Learn the Basics in 30 Minutes or Less

We believe powerful software should also be intuitive. Our system is designed with a clean, straightforward interface that lets you and your team master the basics in 30 minutes or less. We don't require extensive training or a costly onboarding process—just log in and get to work.

Software Development Is Included

Our commitment to your success goes beyond providing a great product. If your business needs a specific feature, tool, or integration to perform at its best, we will build it for you at no additional cost. Your success is our mission, and we're dedicated to ensuring our software fits your needs perfectly.

Results You Can See

Say goodbye to complicated pricing models. We offer a simple, flat-rate pricing structure that makes it easy to budget and scale. You'll never be surprised by hidden fees or escalating costs as your team and client base grow.

No Additional Costs for Users, Clients, Customers, or Vendors

Manage your entire network without worrying about costs. With Brilliance One, you get unlimited users, unlimited clients, and unlimited vendors at no extra charge. This allows your business to scale freely and efficiently, knowing you won't incur additional fees as you grow.

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True Randomization of Clients

Our system ensures truly random selection of clients for drug tests. Unlike a manual process, which is prone to human bias, our algorithm uses a scientifically-backed method to select clients without any predictable patterns, ensuring a fair and legally defensible selection process.

Made For All Industries

Our module is designed with a flexible architecture that can be customized to the unique needs of any industry—from transportation and construction to healthcare and manufacturing. No matter your industry, the Brilliance One Drug Testing Module provides the tools and functionality you need to manage your program with confidence and precision.

Real-time Notifications

Stay informed every step of the way. Our system sends instant, real-time notifications to all relevant parties—including case managers, clients, and transportation providers—from the moment a test is scheduled to when results are uploaded. You'll always have up-to-the-minute information.

Court Tested Chain of Custody

Trust in results that stand up in court. Our module provides a robust, digital chain of custody that meticulously logs every step of the testing process. This ensures the integrity of each sample from collection to lab analysis, providing legally sound documentation you can rely on.

Fully HIPAA Compliant

Protecting client privacy is our top priority. The entire Brilliance One system is built on a foundation of full HIPAA compliance. Our secure, encrypted platform ensures all sensitive health information is handled with the highest level of confidentiality and security.

Unlimited Users & Random Clients

Scale your operations without limits. Your account includes unlimited users, allowing your entire team to access the system and manage their caseloads. You also have the flexibility to select as many random clients for testing as you need, giving you a powerful tool for large-scale management.

Drug Testing Laboratories

Proven, Purpose-Built Edition of Brilliance One for High-Volume Labs

Brilliance One offers a dedicated version designed specifically for professional drug-testing laboratories that need to manage complex workflows, maintain airtight compliance, and scale without limits. Trusted for more than eight years in real-world laboratory environments, our chain-of-custody process has never been challenged successfully in court—giving labs and their clients unmatched confidence.

Key Capabilities for Labs

Unlimited Test Panels & Results
- Track an unlimited number of drug types, custom panels, and result categories—no caps, no extra fees.
- Support for evolving or specialized test protocols, including multi-substance confirmations.
Full Chain of Custody
- End-to-end digital documentation, from specimen collection through final reporting.
- Tamper-evident audit trails and time-stamped signatures that have stood up to years of courtroom scrutiny.
Dedicated Customer Portal
- Secure, branded online portal where clients can place orders, view results, and download chain-of-custody reports.
- Role-based permissions ensure the right people see the right information at the right time.
Advanced Randomization Engine
- Integrated GUID-based random selection for DOT programs, drug courts, and corporate clients—ensuring fair and compliant participant selection.
Scalable Infrastructure
- Handle thousands—or millions—of participants, results, and historical records with enterprise-grade performance.
- HIPAA-compliant architecture and encrypted data storage safeguard sensitive information.

Why Labs Choose Brilliance One

Consolidate client management, scheduling, billing, and reporting into a single, secure platform.
Eliminate the need for multiple third-party tools or per-test licensing fees.
Provide clients with real-time access and status updates, enhancing trust and streamlining operations.

Interested in Brilliance One for your laboratory?

Contact us today to schedule a demo or request more information about this specialized version and see how our eight-year, court-proven chain of custody can strengthen your testing operations.

Frequently Asked Questions (FAQ)

How does your system ensure true randomization for drug testing?

Our system utilizes a proprietary algorithm that guarantees a truly random selection of clients for drug testing. This randomization algorithm has been in use since 2015 and never has created a duplicate randomization. This process is fully automated, eliminating human bias and ensuring a fair, unpredictable, and legally defensible selection process that stands up to scrutiny.

How does the system handle notifications?

The Brilliance CRM Drug Testing Module provides notifications via a website that a user can check based on two unique numbers (an account number and a unique client id), real-time notifications via email or text is also available. Case managers, clients, and transportation providers are instantly alerted the moment a test is scheduled, as well as when results are uploaded, ensuring everyone is kept up-to-date.

Is the chain of custody legally sound and court-tested?

Yes, our system provides a robust, digital chain of custody that has been tested and validated for use in court since 2015 with the chain of custody being proven every time as well as the fairness of the randomization process. Every step of the sample's journey—from collection to lab analysis—is meticulously logged and documented, providing legally sound and defensible records.

How do you ensure the privacy and security of sensitive information?

We prioritize client privacy by ensuring the module is fully HIPAA compliant. All sensitive health information is protected through secure, encrypted data handling protocols, so you can be confident that all data is kept confidential and secure. Every cleint in the system is provided a unique id.

Can we add as many users as we need to our account?

Yes, absolutely. The Brilliance CRM Drug Testing Module comes with unlimited users with no additional costs. Data retention is as long as you need. All of the standard HIPAA retention is set at the start of usage and can be further increased for your business needs. You can add your entire team without any additional fees, which allows you to scale your operations efficiently and manage large caseloads without worrying about per-user costs.

What about pricing? Is it a flat rate?

Our pricing is a simple, flat-rate structure. This means you can budget easily and predictably without worrying about hidden fees or unexpected costs as your business grows. We believe in transparent, straightforward pricing that is honest. You can see all of our pricing here.

Are there any additional fees for adding more clients or vendors?

No. There are no additional costs for adding more clients, customers, or vendors to your system. Our goal is to provide a scalable solution that supports your growth without adding to your overhead. You are charged for each text or email that leaves the system. For most businesses this is less than $10 a month.

Can your module be customized for my specific industry's needs?

Yes. Our module is designed with a flexible architecture that allows it to be customized to the unique needs of any industry. Whether you're in transportation, construction, or healthcare, our software can be adapted to fit your specific operational requirements. All software development enhancements are included as part of your monthly pricing.

How quickly can my team learn to use this system?

The system is designed to be intuitive and user-friendly. Your team can learn the basics and be operational in 30 minutes or less, so you can begin using the module immediately without extensive training or a costly onboarding process.

Optional Modules for Every Brilliance One User

Powerful Add-Ons That Grow With Your Business Brilliance One optional modules are built to extend your core system with specialized tools for marketing, communication, scheduling, finance, and more. Whether you're tracking projects, managing inventory, or boosting lead generation, each module integrates seamlessly - giving you unlimited usage, unlimited users, and complete control.

Random Drug Testing Made Simple & Compliant

Ensure Fairness. HIPAA.Security. Legal Integrity.