About Brilliance CRM
100% US-Based. Veteran-Owned. Mission-Driven. Brilliance CRM is proudly owned and operated by U.S. military veterans. Our mission is simple: deliver powerful, affordable CRM solutions that help American businesses grow, compete, and succeed. With a strong commitment to service, integrity, and innovation, we build tools that put your business in control—without breaking the budget.
Our mission at Brilliance One is to empower small and medium-sized businesses with a robust, all-in-one platform that integrates marketing, sales, accounting, and customer management tools. We are dedicated to providing an intuitive, secure, and customizable system that streamlines operations, enhances relationships, and fuels sustainable growth. By combining deep industry experience with a commitment to innovation, we deliver unmatched value and ongoing support to every client.
Our vision is to be the world's most trusted light ERP and CRM platform for small and medium-sized businesses — known for innovation, simplicity, and security. We strive to be the driving force behind our clients' success, enabling them to achieve more with integrated, scalable tools that evolve with their needs. As a veteran-owned company, we embody strength, intelligence, and resilience, setting new standards for excellence in business management technology.
Brilliance CRM is transforming how businesses operate—bringing together a full suite of modules built to support growth, efficiency, and success. Founded and operated by a team with deep cross-industry experience, we offer an all-in-one system that's as smart as it is strong.
We don't aim to be the best at just one thing. We strive to be exceptionally capable at everything you need. Guided by the philosophy of "Jack of all trades, master of none, but oftentimes better than master of one," Brilliance CRM unifies vital business functions—sales, marketing, scheduling, communication, finance, HR, and more—into one adaptable platform. That means fewer tools, fewer headaches, and a clearer path to growth.
Our commitment to continuous innovation and customer success makes Brilliance CRM the trusted choice for businesses that want real power without the complexity.
Brilliance CRM is purpose-built for small and medium-sized businesses—especially digital marketing teams, our original roots. With everything under one roof, your staff stays informed and effective, whether they joined yesterday or have been with you for years. From lead generation to customer service, Brilliance CRM delivers smart, scalable solutions that empower growth and eliminate chaos.
Brilliance CRM keeps your business lean, powerful, and ready for whatever comes next—no fluff, no patchwork software, just smart tools that work.
The leadership behind Brilliance CRM is forged in the discipline and dedication of U.S. military service. Our team is proudly composed of veterans and military spouses—individuals who bring a unique blend of resilience, strategic thinking, and mission-driven focus to everything we do.
The values instilled through military experience—integrity, accountability, and adaptive leadership—form the backbone of our company culture. With Brilliance CRM, you're not just getting powerful software; you're gaining a partner committed to your business success, driven by a team that understands the meaning of service and what it takes to lead with purpose.
Jordan is the driving force behind Brilliance One, ensuring every partnership runs smoothly and every client receives exceptional support. With a background in the U.S. Marine Corps, he brings efficiency, strategy, and operational excellence to every phase of our growth.
Our resident "Code Ninja," John leads software development and innovation for Brilliance One. A U.S. Army veteran, he's the architect behind our platform's modular infrastructure, security-first mindset, and relentless pursuit of better tools for smarter business.
