Brilliance CRM follows a structured update strategy designed to deliver new features, security enhancements, and performance improvements on a predictable schedule—while giving every business the flexibility they need. Regular releases occur every even-numbered month, and a dedicated preview environment lets customers explore upcoming changes in advance. Organizations can stay on the standard cadence, slow their updates to suit internal processes, or request immediate or weekly deployments for must-have features. Critical security patches are issued outside the regular cycle to protect data without delay. This balanced approach combines the reliability of a fixed schedule with the agility to respond quickly to evolving business and security needs, ensuring your CRM stays both cutting-edge and dependable.
Brilliance CRM follows a predictable, even-month release rhythm so you always know when to expect the next update. By deploying during the first full week of February, April, June, August, October, and December, our team can plan, test, and communicate changes well in advance. This consistency minimizes surprises and helps your staff schedule training or testing around a known timeline.
The preview environment acts as a “sandbox” for your team. It always runs the latest release candidate so you can explore new features, confirm integrations, and train staff before updates reach your live system. This proactive testing reduces downtime and ensures a smooth transition to each new version.
Every organization operates differently, so Brilliance CRM gives you full control over your update pace. If your team prefers a slower rollout—such as quarterly or semi-annual updates—you can set a custom cadence. Conversely, if a new feature is essential, you can request a manual or weekly update to adopt it immediately.
Protecting your data is our top priority. In the event of a zero-day vulnerability or critical defect, we bypass the regular schedule and deploy an immediate fix. This rapid response helps safeguard sensitive information and keeps your system compliant with the latest security standards.
Keeping your system updated ensures you benefit from ongoing security hardening, performance enhancements, and the latest features. Regular updates reduce the need for large, disruptive upgrades and maintain compatibility with browsers, APIs, and third-party integrations, protecting your investment in the platform.
To maximize reliability, we recommend staging and acceptance testing in the preview environment before each even-month deployment. Release notes are distributed at least a week in advance so your team can plan, verify, and train as needed. These practices help you take advantage of new features while maintaining stable operations.
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