Knowledge Base Article

How to Track Important Events and Reminders

Created Date: 7/11/2025 2:42:25 PM User Level: Regular User

How to Get Here

  1. Navigate to the detail page for the contact you want to add a date for.
  2. In the sub-tab menu, click on Dates.

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  1. Click the + Add New Date button.

Instructions

This form can be used for two types of events:

For a single-day event (like a Birthday):

  1. Select a Category (e.g., "Birthday," "Anniversary").
  2. Enter a Description for the event.
  3. Use the calendar icon to select the specific Date.

For an event with a duration (like a contract period):

  1. Select a Category (e.g., "Employment Date").
  2. Use the calendar icons to select a Start Date and an End Date.

Saving and Reminders:

  • After entering the date(s), verify the settings of the toggles on the right:
    • Active: Ensure this is ON for current events.
    • Is Holiday: Turn this ON if it's a public holiday.
    • Remind Annually: Turn this ON for recurring annual events.
  • In the Remind Before Days field, enter how many days' notice you want for the reminder.
  • Click the green Save Date Information button.

Expected Result

After saving, the new event will appear in the list on the Dates sub-tab.

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You can then use the navigation options at the top to return to the previous screens or add another date.

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