Knowledge Base Article

How to Add a New Address and Contact to an Account

Created Date: 7/11/2025 2:40:44 PM User Level: Regular User

How to Get Here:

  1. Navigate to the detail page for the Account you want to add an address to.
  2. In the main row of tabs, click on the Address tab.

A screenshot of a computerAI-generated content may be incorrect.Instructions:

When you click the Address tab, a form for a new contact and their location will appear.

  1. Confirm the Company: Notice that the Company Name field is already filled in. This confirms you are adding a contact to the correct account.
  2. Enter the Contact Person's Details:Fill in the information for the person at this location.
    • First Name
    • Last Name
    • Display Name (This could be their full name, e.g., "John Smith")
    • Email Address
    • Title (e.g., "Office Manager")
  3. Enter the Physical Address:

Fill in the street Address and Postal Code.

Pro Tip (USA Addresses): After you enter a valid US Postal Code and press Tab or click into another field, the system will automatically fill in the City, State, and County for you.

  1. Crucial Step: Save the Information:
    • Click the green Save Account Information button at the very top-right of the page to save the new contact.

What Happens Next (Important):

After you click save, the screen will refresh and automatically return you to the General tab. To continue adding more details for the contact you just created (like a phone number or email), you must click back on the Address tab.

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